PRIVACY POLICY
Forme Body is committed to protecting your privacy and providing quality services. This Privacy Policy outlines how we collect, use, disclose and manage your Personal Information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
A copy of the Australian Privacy Principles is available from the Office of the Australian Information Commissioner at www.oaic.gov.au
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What is Personal Information
Personal Information means information or an opinion that identifies an individual. This may include your name, address, email address, phone number and health information relevant to the services we provide.
How We Collect Personal Information
We collect Personal Information in a number of ways, including via:
• Online bookings through Momence
• Client intake and consent forms
• Email and telephone correspondence
• Our website www.formebody.au
• Cookies and website analytics
Momence is a third party booking and client management platform. By making a booking, your information may be processed and stored through Momence in accordance with their privacy policy.
Why We Collect Personal Information
We collect Personal Information for the primary purpose of:
• Providing services to you
• Managing bookings and payments
• Communicating with you
• Maintaining client records
• Marketing, where consent has been provided
You may unsubscribe from marketing communications at any time.
Sensitive Information
Sensitive information includes health information and other data defined under the Privacy Act.
We will only collect and use sensitive information:
• For the purpose for which it was obtained
• With your consent
• Where required or authorised by law
Disclosure of Personal Information
Your Personal Information may be disclosed:
• To trusted third party service providers such as Momence for booking and client management purposes
• To payment processors for secure transactions
• Where required or authorised by law
• With your consent
We do not sell or trade your Personal Information.
Security of Personal Information
We take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access, modification or disclosure.
When no longer required, we will take reasonable steps to destroy or permanently de identify Personal Information. Client records may be retained for a minimum of 7 years in accordance with professional standards.
Access and Correction
You may request access to the Personal Information we hold about you and request corrections if necessary. To do so, please contact us in writing at hello@formebody.au
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We may require identification before releasing information.
Policy Updates
This Privacy Policy may be updated from time to time. The current version will always be available on our website.
Complaints
If you have any questions or complaints regarding this Privacy Policy, please contact us at hello@formebody.au
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